Terms & Conditions

Effective Date: 2025-02-15

Welcome to X-Etra Creation Innovation! By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

X-Etra Creation Innovation (“we,” “us,” or “our”) is a company offering home and kitchen products.
These Terms and Conditions govern the use of our website and services. By purchasing from or using our site, you acknowledge and agree to these terms.

2. Products and Services

All products listed on our website are subject to availability.
We reserve the right to modify, discontinue, or limit the availability of products or services without prior notice.
While we strive for accuracy, product descriptions, images, and pricing may contain errors. We are not responsible for such errors and reserve the right to correct them at any time.

3. Orders and Payment

By placing an order, you make an offer to purchase the items in your cart. We reserve the right to accept or reject any order at our discretion.
Payment must be made through the available payment methods on our website at the time of purchase.
You agree to provide accurate payment details when placing an order. We reserve the right to cancel any orders if the payment is declined or insufficient.

4. Shipping and Delivery

We will ship products to the address provided by you at the time of the order.
Delivery times may vary depending on your location and availability of the products. We are not responsible for delays caused by third-party shipping carriers.
Shipping costs are calculated at checkout, based on the weight and destination of the order.

5. Returns and Refunds

Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.
To be eligible for a return, items must meet the conditions outlined in our return policy.

6. Intellectual Property

All content, designs, logos, trademarks, and other intellectual property associated with X-Etra Creation Innovation are the property of X-Etra Creation Innovation or its licensors.
You may not copy, reproduce, or use any of our intellectual property without prior written consent.

7. User Responsibilities

You agree to use our website and services in compliance with all applicable laws and regulations.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree not to engage in any conduct that could damage, disable, or impair our website or services.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
Our liability is limited to the purchase price of the product or service in question.

9. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated.
By continuing to use our website or services after any changes are made, you agree to be bound by the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Quebec, Canada, without regard to its conflict of law principles.
Any disputes arising from these terms shall be resolved in the courts of Quebec, Canada.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us.

X-Etra Creation Innovation
Email: xetradesign@gmail.com
Address: 3320 Le Carrefour Boulevard, Laval, Quebec, H7T 0B7 Canada