Privacy Policy

 

PRIVACY POLICY

Effective Date: 2025-02-15

1. Introduction Welcome to xetradesign.com (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website xetradesign.com (the “Website”) and purchase our home products.

2. Information We Collect We collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
  • Account Information: Username, password, and order history if you create an account.
  • Technical Data: IP address, browser type, operating system, and browsing behavior.
  • Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience and analyze website traffic.

3. How We Use Your Information We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Send promotional emails and updates (you can opt out at any time).
  • Detect and prevent fraudulent transactions.
  • Comply with legal obligations.

4. How We Share Your Information We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping partners, and marketing agencies that help us operate our business.
  • Legal Authorities: If required by law or to protect our rights and users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing emails by following the unsubscribe link.
  • Disable cookies through your browser settings.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect information from minors.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at:

X-Etra Creation Innovation
Email: xetradesign@gmail.com
Address: 3320 Le Carrefour Boulevard, Laval, Quebec, H7T 0B7 Canada

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